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A-294, Shivalik
Ground Floor, South Delhi ,
110017, Delhi, India
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Ph: +9311099145

Privacy & Policy

We at Divyaa Imagine Cosmetics Private Limited take your privacy very seriously and are committed to being transparent with how we use your information. Any of our services, sites and applications directing you to this Privacy Policy and Terms of Use (“Privacy Policy and Terms of Use”) is controlled by DIVYAA IMAGINE COSMETICS PRIVATE LIMITED_(“Company”, “Divya”, “We”, “Us” or “Our”). “User”, “You” and “Your” when used in this Privacy Policy and Terms of Use includes any person who accesses our Website (“Website”/ “Site”). The Company reserves the right to make changes to this Website and to modify this Privacy Policy and Terms of Use at any time at its sole discretion. We encourage you to review this Privacy Policy and Terms of Use frequently for modifications. By continuing your use of the Website, you agree to abide by any such modifications to this Privacy Policy and Terms of Use. This Privacy Policy and Terms of Use outlines how we collect, use, disclose, and safeguard the user’s personal data when the user visit or useWebsite and its services. This Policy also describes the measures we take to safeguard the personal information, how long we retain it and how the users can contact us about our privacy practices and to exercise their rights.
  1. Applicability of the Privacy Policy:
    1. This Privacy Policy applies to your Personal Information which is processed by us, whether in physical or electronic mode and not to any information we collect through other methods or services, including Websites owned or operated by our affiliates, vendors or partners.
  2. Information Collection and Use:
    1. Personal Information:
      1. We may collect certain personally identifiable information (“Personal Information”) which the user voluntarily provide it to us. This may include but is not limited to your name, email address, contact number, postal address, passwords and any other information you provide while using our Website.
    2. Consent:
      1. By using the Site and/or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing of your Personal Information (including sensitive personal information as per applicable law) that you disclose on the Site with third parties or service providers for the purposes set out and in accordance with this Privacy Policy and Terms of Use.
    3. Automated Collection of Data:
      1. We may obtain certain information by automated means, such as browser cookies, beacons, device identifiers, server logs and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click and features you use), the pages that led or referred you to the Site, dates and times of access to the Site and other information about your use of the Site (“Non Personal Information”).
    4. Purpose:
      1. The user’s information will be utilized forlegitimate business purposes, and to further our relationship with the user. In order to provide fruitful services to our customers and some meaningful insights the data could be used to enhance the usability. Below down is the list of reasons we will be utilizing your data for:
      2. For Fulfilling and Managing user’s order requirements.
  • To analyze and improve our Website’s performance and user experience.
  1. To gain customer feedbacks
  2. Delivering only relevant advertisements to the user.
  3. To send marketing and communication messages along with administrative messages.
  • For protecting our services with end-to-end encryption.
  • Responding as quickly as possible.
  1. Enabling user-to-user communication.
  2. Enabling faster response service with everyone.
  3. To comply with legal obligations.
  1. Cookies and Tracking Technologies:
    1. We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our Website. Cookies may collect Non-Personal Information, and you can manage your cookie preferences through your browser settings.
  2. Data Sharing and Disclosure:
    1. Third-Party Service Providers:
      1. We may share your information with other group companies, agents or who work with us or provide services to us or group companies (including their employee, sub-contractors etc) or third-party service providers including but not limited who assist us in operating our Website, processing payments, providing customer support, or conducting business analytics.These service providers are required to protect your information and only use it for the purposes we specify.
    2. Third – Party Links:
  1. Cross- Border Transfer:
    1. Your Personal Information may be processed and stored in any country where we have facilities or in which we engage service providers, and, by using the Site, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law-enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
  2. Legal Requirements:
    1. We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose your information to protect our rights, privacy, safety, or property or that of our users or the public.
  3. Security:
    1. We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission and deletion.While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security
  4. Retention of Personal Information:
    1. We retain Personal Information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. The criteria used to determine our retention periods include:
    1. The length of time we have an ongoing relationship with you and provide the Site or our services to you;
    2. Whether there is a legal obligation to which we are subject; and
    3. Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation or regulatory investigations).
  1. Your Rights and Choices:
    1. Rights:
      1. We offer you certain choices in connection with the Personal Information we obtain about you. If you would like to request to review, correct, update, suppress, restrict or delete Personal Information, to object to the processing of Personal Information or to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us as specified in the Contact Ussection. We will respond to your request consistent with applicable law.
    2. Opt-Out:
      1. You may opt-out of receiving promotional emails from us by following the instructions provided in our communications
    3. Cookie Settings:
      1. You can manage your cookie preferences through your browser settings.
    4. Intellectual Property
      1. We own all right, title and interest in the Intellectual Property comprised in most of the content present on this Website, including in software, text, images, graphics, video and audio (“Materials”) which is covered by worldwide copyright laws and treaty provisions. Elements of Website’ websites are protected by copyright, trade dress, trade mark, unfair competition, and other laws and may not be copied or imitated in whole or in part. You agree to comply with all copyright laws worldwide in your use of this website and to prevent any unauthorized copying of the Materials. No Material from this website may be copied, modified, reproduced, republished, downloaded, uploaded, transmitted, broadcasted, posted, made available to the public, publicly displayed, transmitted or distributed in any form except for your own personal, non-commercial use without prior written permission from Us. You also agree not to adapt, alter or create a derivative work from any Material except for your own personal, non-commercial use. All rights not expressly granted herein are reserved. Except as expressly provided herein, we does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information. Unauthorized use of the Materials may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties
    5. User Comments, Feedback and Other Submissions
      1. If, at our request, you send certain specific submissions (for example reviews) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
      2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
      3. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
    6. Errors, Inaccuracies And Omissions
      1. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
    7. Prohibited Uses
      1. In addition to any other prohibitions as set forth in the document, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, central, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
    8. Disclaimer Of Warranties; Limitation Of Liability
      1. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
      2. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
      3. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
      4. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
      5. In no case shall Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
    9. Indemnification
      1. You agree to indemnify, defend and hold harmless Companyand our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of this document or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
    10. Severability
      1. In the event that any provision of this document is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from this document, such determination shall not affect the validity and enforceability of any other remaining provisions.
    11. Entire Agreement
      1. The failure of us to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to the service or products constitutes the entire agreement and understanding between you and us and govern your use of the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
    12. Governing Law
      1. These Terms shall be governed by and construed in accordance with the laws of Republic of India and disputes if any in relation to the website, Terms herein, Privacy Policy and Terms of Use shall be adjudicated by an Arbitrator appointed by the Courts of New Delhi. The venue and seat of Arbitration will exclusively be New Delhi. The language will be English. The Courts of New Delhi shall have exclusive jurisdiction.
    13. Relationship
      1. Use of the Website does not create any specific relationship of employee or agency or partnership or joint venture with Company.
    14. Contact Us/Grievance Officer:
      1. If you have any queries relating to the processing/usage of information provided by you may contact us at the contact details, name and designation of the Grievance Officer of Divya. This information is provided in accordance with applicable provisions of the Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020:
Email Id:
  1. Feedback and Information
    1. Any feedback you provide at the Website shall be deemed to be non-confidential. The Company shall be free to use such information on an unrestricted basis.
Cookies Policy ThisWebsiteuses cookies. What are cookies? Cookies are those small text files which are stored in your devices by the browser you are using by default. The use of such cookies is multiple, such as storing information like whether you have visited the Site before or not which eventually helps a user to stay logged in. These cookies help us to gain insights regarding newWebsitevisitors we are getting each month. Unlike Privacy Policy and Terms of Use, Cookies do not possess any Personal Information such as name, address, or contact details. Can you control cookies? Cookie Policy is applicable for all our Websites and our mobile applications (“The Website”). This Cookie Policy is a part of and is incorporated into our Website Terms and Conditions. While browsing the Website, you agree that this Cookie Policy will apply whenever you access our Website from any device. But you can also choose, not to allow cookies, based on your preferences. While doing so, we cannot guarantee your experience will be as good as you do allow cookies to be. If any changes made to this policy will be updated here. We are reserving the right to vary this cookie policy occasionally and those changes shall become effective as soon as they are published. Your continued use of theWebsiteconstitutes your agreement to all such changes. What will we do with these cookies? Using cookies, we automatically collect information whenever you visit our Site. It will allow us to identify your device and find details on your last visit. No personal identification is made through the use of cookies, it only includes general information such as your device setting, connection to the internet e.g. operating system and platform, IP address, browsing patterns and timings of browsing, and location. Most of the internet browsers automatically accept the cookies, but changes can be made in the settings of a browser in order to prevent the automatic acceptance of the cookies. Below mentioned links explains the way to control cookies via browser, please note that if you turn off cookies in your browser settings it will apply to all the Websites you have been browsing and not just for once. Cookies type which can be used while browsing a Website: The below mentioned are the type of cookies used in this Website. We won’t mention the list of every single cookie but, for every single cookie we will provide you information to control them.
  • Analytics Cookies: Such kinds of cookies will monitor visitors’ moving details and how they are approaching. It is used to analyze total figures (Not individual) on which type of content the user likes the most, for example. You can opt this feature out using:(LINK)
  • Third-party service Cookies: While using third-party services like Social Media sharing, video sharing, and other services offered which are operated under other organizations. These may drop cookies on your devices while using the Site or if you are already logged in. Please refer the list of links about specific services that may use their cookies:
  • Facebook’s data use policy:
  • ShareThis (the service that runs some of our social sharing buttons):
  • Twitter’s privacy policy:
  • YouTube video player cookie policy:’s standard terms)
  • Site Management Cookies:
Such kinds of cookies are used to protect your identity/session at the Website. We might use similar cookies when you vote in opinion polls to ensure that you can only vote once, and to make sure that you can use our commenting functionality even when you have logged out. (it keeps the surety that you don’t see comments you have reported as abusive, for instance, or don’t vote comments up/down more than once). Turning off such cookies is not possible for an individual Site, yet you can change it from the browser setting to refuse all cookies (See above) if you do not wish to have them.

This website stores cookies on your computer. Cookie Policy